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Standing with Sudan: Support communities affected by conflict and displacement. Support the response

Safeguarding

Everyone has the right to be treated with dignity and safety

TUSIC seeks to prevent and respond to harm connected with our people, activities, communications and relationships, particularly where unequal power or vulnerability increases risk.

Immediate danger: This website is not an emergency service. Contact an appropriate local emergency, medical, child protection or specialist support service if someone faces immediate harm.

What safeguarding means

Preventing harm caused through contact with our organization

Safeguarding means taking reasonable steps to prevent and respond to harm that may arise through TUSIC’s personnel, representatives, activities, operations or use of information.

It includes protection from sexual exploitation and abuse, sexual harassment, violence, neglect, bullying, discrimination, trafficking and other forms of abuse or exploitation.

Safeguarding applies to children and adults. Additional care is required where age, disability, displacement, dependency, poverty, discrimination or another circumstance increases risk.

Our safeguarding commitments

Building safety into how TUSIC works

TUSIC’s safeguarding arrangements should be based on prevention, clear conduct standards, accessible reporting and responsible response.

01

Prevent harm

Identify safeguarding risks before activities begin and implement appropriate measures to reduce those risks.

02

Set conduct standards

Ensure representatives understand prohibited behaviour, professional boundaries and their duty to raise concerns.

03

Recruit responsibly

Use appropriate role screening, references, declarations and checks where lawful, proportionate and available.

04

Make reporting accessible

Provide understandable and safe ways for community members, personnel and others to report concerns.

05

Respond appropriately

Assess immediate risk, protect relevant information and refer the matter to authorized personnel.

06

Learn and improve

Use incidents, concerns and feedback to strengthen controls, training and organizational practice.

Expected conduct

Abuse and exploitation are never acceptable

These prohibitions should apply to anyone acting for or representing TUSIC, including leadership, staff, volunteers, consultants and other authorized representatives.

Sexual exploitation and abuse

Using a position of power, trust or vulnerability for sexual purposes is prohibited.

Sexual activity with children

Sexual activity with a person under 18 is prohibited, regardless of local age-of-consent rules or mistaken belief.

Exchange for assistance

Money, employment, goods, services or assistance must not be exchanged for sex or sexual acts.

Harassment and intimidation

Harassment, threats, bullying, coercion, humiliation and retaliation are not acceptable.

Abuse of information

Images, stories and personal information must not be used in ways that exploit, expose or endanger people.

Ignoring a concern

Known or suspected safeguarding concerns must not be concealed, dismissed or investigated informally.

Safeguarding children

The best interests and safety of children come first

Activities involving anyone under 18 require appropriate risk assessment, consent arrangements, supervision, safe communication and responsible handling of images and information.

01

Safe participation

Plan activities to reduce avoidable physical, emotional, sexual and online risks.

02

Appropriate boundaries

Avoid unnecessary private contact, isolated access or inappropriate personal communication.

03

Images and stories

Use informed consent and avoid content that identifies, sexualizes, humiliates or creates additional risk.

04

Listen carefully

Take disclosures seriously without pressuring, leading or repeatedly questioning the child.

When to report

Raise any reasonable safeguarding concern

A concern may relate to something you experienced, witnessed, were told about or reasonably suspect.

Abuse or neglect Physical, emotional or sexual harm or failure to provide care.
Sexual exploitation Misuse of vulnerability, power, trust, assistance or resources.
Sexual harassment Unwanted sexual conduct, comments, pressure or intimidation.
Child-safety concern Any concern involving a person under 18.
Unsafe conduct Boundary violations, threats, coercion or discriminatory harm.
Retaliation or concealment Threatening a reporter or attempting to hide an incident.

Report a concern

Tell TUSIC what you know

Select Safeguarding concern in the form or begin your message with the word SAFEGUARDING so the submission can be identified appropriately.

01

Describe what happened and when, using your own words.

02

Explain whether anyone faces immediate or continuing risk.

03

Provide a safe contact method only if you wish to be contacted.

04

Do not place yourself at risk to collect evidence.

Safeguarding reporting form Do not include unnecessary sensitive or identifying information.

After a report

A safety-led and appropriately authorized response

The response depends on immediate risk, the people affected, the information available, applicable requirements and the authority TUSIC has to act.

01

Receive safely

Record the concern and restrict access to appropriately authorized people.

02

Assess risk

Consider immediate danger, medical needs, child protection and continuing contact risks.

03

Refer appropriately

Escalate internally and seek specialist or statutory support where required and appropriate.

04

Decide next steps

Determine safeguarding measures, support, authorized review and communication.

05

Follow up

Monitor agreed actions and record organizational learning without unnecessary disclosure.

Privacy and confidentiality

Information must be handled carefully

Safeguarding information should be shared only with people who need it for safety, authorized response, specialist advice or applicable reporting obligations.

Do not promise secrecy Limited sharing may be necessary to protect someone or respond appropriately.
Respect survivor choice Explain available options and avoid taking control away from the affected person, subject to safety obligations.
Minimize information Collect and retain only what is needed for a legitimate purpose.
Avoid public disclosure Do not publish allegations, identities or case details on social media.